FAQ’s

  • Please call the office and we will schedule a 15 minute phone consultation. Our call will be used to get to know one another and to understand your needs and expectations. During the phone consultation, we will discuss fees and any questions or concerns you may have. Then we move forward by scheduling a time to meet.

  • To get the most out of our work together and keep the continuity of our sessions, we recommend meeting on a weekly basis. On occasion, there may be a need for a double session or meeting twice a week to start. Together we will discuss our schedules and find the right balance for our time together. Each session will be 50 minutes; double sessions are 100 minutes.

  • In order to keep your records and patient care confidential, I have chosen to be an out-of-network provider. As an out-of-network provider, I am not limited to treatment sessions or other restrictions imposed by insurance carriers; which allows you and I more freedom to tailor the sessions to meet your specific needs.

    While every insurance plan is different, if you have out-of-network benefits most patients are eligible to receive partial or full reimbursement through their insurance provider. We recommend calling your insurance provider directly to understand your benefits and deductible. Our office will submit all of your insurance claims and you will be reimbursed directly by your insurance company according to your plan.

    Insurance carriers customarily reimburse approximately 80 percent of the fee for out of network plans. I am able to provide assistance for timely reimbursement. Please reach out with any questions, we're happy to work with you to keep therapy affordable.

  • All credit cards are accepted.

  • We understand that scheduling plans may change, so we are happy to reschedule your appointment in this case. If you need to cancel your appointment, we respectfully request at least 48 hours’ notice. Any cancellation or reschedule made less than 48 hours will result in a cancellation fee. Any no show appointment, will be charged the full fee of the reserved session.

  • Under the federal No Surprises Act, we are required to inform you of the following rights you have regarding advance notice of the out-of-pocket costs you may incur if you are uninsured, or if you have non-governmental health insurance coverage.

    Upon the scheduling of any non-emergency encounter, or upon your request, we will disclose whether we participate in your health insurance plan.

    Should we be unable to quote a specific amount due the inability to predict in advance your specific treatment needs or diagnosis, we will disclose an estimate of the out-of-pocket costs you will be required to pay.

    If we do not participate in your health insurance plan, or if you choose not to use your health insurance for care rendered by our practice, or if you are uninsured, you have a right to receive a written disclosure of the charges you will be responsible to pay us which will be provided to you via a written Good Faith Estimate of your expected out of pocket health care costs within the following time frames:

    ➢If you schedule your appointment at least 10 business days in advance: within 3 business days after scheduling.

    ➢If you schedule your appointment at least 3 business days in advance: within 1 business day after scheduling.

    You also have the right to request a Good Faith Estimate in writing within 3 business days of request, even if your visit will be covered by your non-governmental health insurance plan. If we are unable to tell you a specific amount (because we cannot predict what specific treatment will be needed), we will disclose to you the estimated maximum amount that you will pay.

    You have a right to dispute a bill from our office if it is at least $400 more than the Good Faith Estimate we have provided you. For any questions or more information about your rights under the No Surprises Act, visit here or call 1- 800-985-3059.